Plex error refreshing metadata. Oct 19, 2024 · Server Version#: 1.
Plex error refreshing metadata Great, I want to hit the refresh all metadata button to get plex to create a bunch of collections for me, buut, I've been fixing bad matches and duplicates that were picked up wrong, movies with the same name different year, posters not correct. If you still see no change after this, edit some of the affected items and check if the orange padlock icon is engaged on the Title. 9606 Player Version#: 4. Dec 10, 2021 · Plex is no longer matching media to obtain posters or indeed any metadata. agents. Seems like you can change the poster once, then any further changes after that, do not get updated. After working a couple hours a day for about 10 days I’m only about half finished getting the posters back by clicking on the edit button for each movie, then choosing a poster. I put an extra 16 GB of Feb 10, 2019 · Error refreshing metadata on certain movies server-windows SchwulerTannenbaum_yahoo_de February 10, 2019, 7:21pm 1 Jul 21, 2024 · Plex giving the option to not refresh current metadata is a nice checkbox to have, but I don’t like that it says “…until the next update” meaning there’s still a chance the server will refresh all that metadata and reset my work. Aug 21, 2024 · An example would be Columbo. 28. On most occasions this more drastic unmatching of everything would fix it, but that This started happening to me a few days ago. 85. 9606) on OS unRAID 7. 8994 Player Version#:All This has been driving me up a wall the past week and a half. 1 on the 26th as that is when the server does it’s automated reboot. What is the best solution to go about fixing this if at all possible? What information and/or files can I provide to help? Dec 19, 2011 · Plex Media ServerDesktops & Laptops server-windows airspray December 19, 2011, 8:47am 1 It all used to work fine once, but now it refuses to update TV shows info, covers, episode names etc. May 3, 2016 · Hi, I’m having an issue with my Plex Media Server. com I’m having a similar error with Movies over the last couple of weeks. 8 or 8. json file. 5973 I was hopeful that this issue would be fixed due to this comment … (Android) Music artwork on Android based servers could disappear after refreshing metadata (#13677) I’m in the process of adding my music to plex for the first time and so far have just shy of 200 For questions and comments about the Plex Media Server. plexapp. all that appears is a blank cover, refreshing and rescanning the library didn’t help, nor deleting and readding sections. 362 Apr 17, 2023 · Apart from that, if the metadata of the Plex server is complete or the Plex database has been corrupted, then also you might be greeted with this error, as seen below: Mar 9, 2023 · Once you are successfully signed in, use the menu on the left to click on the action menu of your particular server. May 1, 2021 · I am aware of the option Refresh library metadata periodically in scheduled tasks that refreshes metadata on files that is missing the metadata within the past 30 days or something which is great. 25. Plex won't find the newly updated subtitles unless you refresh the metadata manually and that is a hassle and could be troublesome for rclone users. Apr 9, 2025 · I have the same issue. May 31, 2025 · Are you having problems with the web app? That’s the web app version, your screenshot looks like the mobile app. why would it be doing this if the metadata is already there? I have a really large library and this task is going to take an absolute age, and I would very much Metadata forms the backbone of your Plex library, ensuring all files are correctly identified and sorted. Since then, Plex no longer updates the database. Refreshing all metadata in Plex. Aug 24, 2021 · I'm receiving an error on the front-end after re-connecting my plex server saying "Metadata refresh failed". But once it’s refreshing the libraries it keeps going on and won’t stop. Existing movie libraries will remain unchanged but you can upgrade them in a few clicks. 1253 For the show Pokemon if I add the entire show to the library it doesn’t grab any metadata, even if I wait a couple days. Refreshing the individual episode doesn't work. com, and I also deleted the thetvdb cache in my machine. ) that bring your media libraries to life. 7639-7000 released back in December and it is crashing 1/day or more. I believe I have now resolved most of my issues, but I am still seeing a repeating error when refreshing my metadata. Step 2: Use the Correct Library Type. 6 days ago · “Metadata Agents” (or just “agents”) are the server component that’s responsible for taking the information from the scanner and then acting on it to help bring in the rich metadata (plot summary, cast info, cover art, music album reviews, etc. How can I fix it? Refreshing Meta Data and Library Refresh did not help. When I add a new movie file, it does not appear in the library. In those cases, content may be re-analyzed when you access it after the new Server version is installed. In rare cases, new versions of Plex Media Server may update the media analysis capabilities to correct something or add the ability to detect new things. 10231-ca3956848 Player Version: 1. Haven’t tried on other places. Follow these steps to refresh your library: They do not apply to the Plex TV Series agent/scanner (or the Plex Movie agent/scanner). I am not sure why refresh all metadata hangs but i can refresh each movie fine, or i can select three rows of movies and refresh no problem. Read on if you want to find out more about what Oct 7, 2025 · I have attempted refreshing metadata, scannng files, optimizing database and cleaning bundles. I also tried deleting a movie file, but the same issue occurs: the movie still appears in the library. zip (6. Dec 29, 2024 · I sometimes like to sort my movie library by audience ratings (I use Rotten Tomatoes), so I decided to update the metadata for my movie library. Select Refresh all metadata. It looks like every time an item is refreshed, this error is being added to the logs: Feb 20, 2025 · Hello, I have a Plex server (version 1. Jan 14, 2018 · I tried Scan Library Files and Refresh All Metadata but new content is not showing up (or old removed). Then go to the left pane, and select the problematic library. In such a situation, you can attempt to repair the database. Rebooted roku device. Usually after a day I can just refresh the album and it’ll match and remove itself from ‘Unmatched’ in the filters. When I try to play it, I I am moving Plex to a new server. Apr 29, 2025 · Access to that page is available though the Plex website. Step 3: Refresh or Fix It Manually. 9449 I can launch hdhomerun on my roku ultra 4k… It works perfectly For many years Plex has been solid. The media folders will be the same name/location. In most cases, this metadata comes from online resources (such as The Movie Database, The TVDB May 29, 2025 · How to find, view, and fix metadata issues in Plex to keep your media library organized. 5488-cc260c476 When scanning media after a new season of a show, or when refreshing the metadata of a season, I get constant timeouts via the web ui. Jan 10, 2025 · I know that adding extras to an existing entry is handled through ‘refresh metadata’ rather than scanning files, I’ve always followed the recommended folder method, and have never had issues with extras with these in mind until now. I believe this to be a database error/corruption. Refresh Metadata for a Library All media items in Plex have metadata that is displayed when viewing the item in Plex. If you want to add new media, that is scanning. The first week it worked perfectly, and then as of this past weekend (Oct 6th or so) and if I recall a Plex server update, my home tab on any streaming device I use (web, firetv, roku, etc Apr 30, 2022 · After I refreshed all metadata for my movie library, almost all the posters went away. The two terms are interchangeable but if you’re new to Plex, it helps to understand the two terms. It gets “stuck” while refreshing my libraries. I went into dvr settings, added a few new ota channels, clicked regenerate guide… Something i did For questions and comments about the Plex Media Server. After the fresh Windows install and seeing that the Plex update issue was still occurring I did some googling and saw other people with the same problem just uninstalled Plex Media Server, keeping the metadata and files etc, and reinstalled it to fix the issue. Manually refreshing the metadata seems to overcome the issue, until a fix is pushed through by Plex. Jan 10, 2025 · After the update is complete, review the library to ensure that all new media has been properly added and any existing media reflects the latest metadata. Is this normal b. 43. Prefer local metadata is selected. thetvdb://80270?lan… Over the last couple of weeks, Plex (binhex-plexpass) stopped updating my library. If I refresh all meta data do I lose all of that work? Aug 5, 2022 · As of Plex Media Server version 1. For those users with a subscription through an app store, not all management actions will be available; see each section below for more specific information. It may be necessary to manually refresh your library to add new media files when Plex does not detect new media files automatically. Next, click on Refresh all metadata, confirm your choice, and wait for the operation to complete. So i am doing my large movie library one letter at a time the slow manual way using the select many method. When I checked Rotten Tomatoes, the current audience rating is 80%. The same movie plays without issue on the Oct 13, 2013 · Been noticing this for a little while now - new episodes added to existing shows don't get metadata (and seemingly therefore don't appear in on deck). See full list on plexopedia. Any clue or any information I can provide additionally to help you help me ? I am moving Plex to a new server. 133. May 27, 2025 · Server Version#: 1. When I load plex on my browser, I see only black squares for all videos and tv shows except those I’ve recently added. 2 version. Can you help share with your metadata team for fixing? trueI've had my Synology DS920+ running plex for more than 2 years. 12. 0 when you create a “movie” library, it will default to use our “Plex Movie” metadata agent. Becasue of that I am not able to go into any of my content, see the info page or play it. For instance, it might happen if the computer is turned off without first quitting Plex Media Server in certain cases, such as when the database is located on a network share. 351-4e48eb83 The latest Beta Version has broken local metadata implementation for me. This is annoying because I’ve set the metadata a certain way and don’t want an auto-refresh. I checked the logs and found the following error in themoviedb log:- Checking access to cache servers Plex uses custom servers to cache metadata, including movie posters. I sure wish I’d have left them alone! 🙂 Apr 5, 2022 · Server Version#: 1. Check Library Folder Path and Configuration Oct 8, 2024 · It appears that when plex detects a new episode be it when its added as a single episode or multiple episodes across one season or multiple seasons plex will update the metadata for THE EPISODE during the scanning process. 1 Looking at release notes for Plex Media Server 1. I am only currently aware of only two options of either (1) select “Refresh All Metadata” from a library level or (2) selecting “Refresh Metadata” when 1 It’s empty, doesn’t appear in search, I can’t even edit it, open it, refresh metadata, match, unmatch, etc (It always returns an error). processing directory and then, once they are moved, tell plex to scan that particular directory relative to the root path. If Plex still does not have metadata for the show, download the server log files and add them to the thread. Lyrics used to work well let’s say 2 or 3 months ago but haven’t for a little while… I did a refresh metadata and scan files fwiw. Plex Media ServerMetadata & Adding Files server-windows forty_two August 2, 2020, 6:01pm 1 Server Version#: 4. Plex + Autoscan (and connector) for refreshing metadata (for rclone mount users) If you use rclone, you will encounter an issue with using bazarr and plex. jcliftonApril 15, 2025, 9:07pm 54 This may be true in the case your describing. I will be moving the old Plex server data/settings to the new server. This information can be found either locally on the Plex server or downloaded from the Internet. Hans-Henrik November 28, 2023, 8:29pm 5 FordGuy61: Oct 8, 2024 · [Bug]: Plex only finding 2-3 files out of library, metadata not refreshing properly #82 Apr 19, 2015 · I have Season 1 of Teen Titans Go on my Plex server. Files I've deleted aren't clearing out from the Plex library. The first week it worked perfectly, and then as of this past weekend (Oct 6th or so) and if I recall a Plex server update, my home tab on any streaming device I use (web, firetv, roku, etc Jan 17, 2019 · In Plex-speak, refreshing is about metadata. 10156) this metadata was loaded into plex just fine. 300 [0x7f252b3fe700 Server Version#: 1. Oct 31, 2024 · I’ve tried re-scanning the entire Music library and refreshing the metadata for the artist and single album but whatever I try I cannot get Plex to recognise their are now two albums… Note that the individual tracks are tagged wih the correct “Album Artist” tag. Hi, Is it possible to configure a metadata agent to periodically refresh metadata for entries in libraries its assigned to? Metadata (TVDB, AniDB, TMDB, IMDB, etc…) sources constantly get enriched with new/corrected information. 6. At least that was the first movie that didn’t match. Cache servers are used to prevent the original poster providers from being overwhelmed by requests from Plex users whenever they refresh the metadata on their servers. ts you would need to iterate through the items and use the copy command one at a time. Do not know whats going on. Here is how to force a refresh in Plex and generally manage your media. Oct 19, 2024 · Server Version#: 1. Give Plex Media Server 2 - 3 minutes to startup, then login and refresh the metadata for Frasier. For the most part it works great. Jul 23, 2025 · Here’s how to make sure your library looks polished and stays organized. Once the copy is Nov 28, 2023 · Once the network devices are back online, reboot the Plex server (don’t just restart PMS). I am using the Plex plugin on the Deskstation DSM 6. I am using the new (default) method of getting metadata and options are set correctly. I finally started watching the console logs as I manually clicked refresh metadata and saw this error. You can access both Subscription and Payment information directly from your main Account page in the web app (e. I have to manually refresh new movies to get the metadata. Does anyone know a way to prevent the posters from disappearing when refreshing all the metadata? …or any other suggestions. 4-15217 Update 5. 32. 1. BI92 beta) Player Version#: irrelevent For a few days, Plex server has only grabbed pretty basic information for added content. 9463) running as a Docker container on an UnRaid system. But what if you added content to the correct library folder on your computer, ran a scan and it doesn’t show up up? This is usually due to incorrect formatting. However, I started the “Refresh all metadata” already, but it seems to be stuck at “3 angels for charlie” “3 angels for charlie - full force” and “3 from hell”, as it seems these items won Apr 17, 2023 · Fix 2: Refresh the Library In order to fix the Plex library not updating issue, you need to refresh your Plex library. 3. mp4 The server only identifies up to E26. Any suggestions or guesses please? For questions and comments about the Plex Media Server. 0 Player Version#:7. Jul 8, 2025 · Check if the new items are matched and just fail to download metadata (check if there’s an option to Fix Match from a movie’s/show’s context menu) Review your network settings and test the metadata refresh while using a DNS server like Google’s 8. These are the steps that I always did for the past few years that always worked: Delete the file/s from the hard drive Scan Library (plex doesn’t have the option to automatically empty the trash after rescan) Check if all and only the deleted media are into Jun 8, 2022 · I have a Plex server that I’ve just moved to another server, and its a large library, and on the new server, Plex is redownloading metadata for every single file, even though it already exists. This will prevent any changes by agents. I will provide logs that will show how an existing show on the library ''The Offer" of 3 episodes took minutes to finish its refresh. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. New stuff I've downloaded is processing properly, but Plex isn't adding it. May 15, 2020 · Having the trouble with both TVDB and MDB… Really causing issues with my database… Tried refreshing metadata, unmatching and finding it again. Long press on Library at the bottom and heart a few libraries and see if it changes. Could you tell me a. Anyone have suggestions? Right now it looks like my best option, short of manually copying/pasting the metadata, is write a simple cron script that’ll use the Plex command line to refresh all metadata while I’m sleeping. 5973 Player Version#: Version 4. When refreshing metadata on a TV Show, the error “Unable to load episode file [“seasons\1\episodes\4. For TV series when I try to refresh the metadata for a whole series (50+ episodes) it takes only a few seconds. In many instances its also incorrectly matching the movie title incorrectly. On the 4th while investigating I rebooted the server and Server Version#: 1. 258 [0x7f252bbff700] DEBUG - EventSource: Wrote data, reading reply. Refresh Metadata will also updated metadata when the agent database itself has been updated, but that's a much less frequent occurrence for me than the need to update based on local assets and embedded metadata. Plex essentially has two ways to identify your I’m seeing Subscription: Error refreshing sub: Could not find providers for subscription errors in my logs, but searching didn’t yield anything useful. But if I try it with only a few movies each movie takes 2-3 minutes to complete. I rebooted Plex and OS server, upgraded firmware and software for HDhomerun to latest. The issue is relating to both older files in a library that are missing metadata as well as when metadata has been changed at the source (plex agent, tmdb, thetvdb, etc). After reorganizing media, re-scan the library and refresh the metadata. I ran the PlexDBRepair tool and was unable to repair it. Watching the alerts screen, it gets through the scanning process and starts the metadata downloading/updating process. . 20. Currently waiting on the whole library to refresh all metadata which will likely take overnight. My question is, can I start Plex before the copying (of media) is done or will that cause Plex to remove all the items it doesn't find and then have to rebuild the meta data Hi, Is it possible to configure a metadata agent to periodically refresh metadata for entries in libraries its assigned to? Metadata (TVDB, AniDB, TMDB, IMDB, etc…) sources constantly get enriched with new/corrected information. The alerts then say that the connection to the server has been closed, and I’m unable to access the server until I restart it. I have found that older file Jan 7, 2018 · Log after PMS restart, 1 attempt to refresh local metadata and 1 attempt to manually change poster/info. However, an error is found in the logs: ERROR manager Failed to execute hook on_library_update: error It's always worked for me. May 21, 2023 · Only when manually clicking “Refresh Metadata” on single media or the library, the Plex Server loads the metadata. I have tried refreshing the metadata and re-analyzing the file but that has not helped so far. 0-beta14 Plex is not updating the metadata even though it can get to the search engines when adding new files. No metadata was picked up by the TVDB agent for three different shows. Apr 16, 2019 · Analysis is automatically performed when content is added to your Library. If you use a tag editor to a track already in the library to change something and then run Refresh Metadata nothing changes. CONTENT IS NOT DISPLAYED UP IN PLEX You perform these scans and refresh steps in Plex to get media and metadata populated so you can view your content. Full logs included. I attempted the DBRepair from GitHub, which obliterated my entire server. Some time recently all new eps are not getting meta data or new seasons getting posters. Switch to the Plex Series agent and Refresh Metadata and all of a sudden the Seasons and Episode titles are out of order and it even labels some episodes as Columbo Disc 1 Season 1 Episode 2 etc which is nowhere in the file name and of course completely wrong ! When invoking the Metadata Refresh for the music library, the server begins the process and eventually crashes. This guide applies to libraries using the "Plex Music" agent only. When I click refresh metadata, I can see that the upper right corner of the web page turns around and disappears quickly. Troubleshoot missing or incorrect metadata with easy steps and tools. However, I have songs about a week old now that, despite manually matching them, still show Jun 2, 2025 · I didn’t refresh metadata across all libraries (even the non-problematic ones); did you find that that was required, or was refreshing metadata just on your problematic library sufficient? For questions and comments about the Plex Media Server. Even something as obvious as a Bond Film returns “No Match”. g. I can't load any collections. 358 [0x7f1cd3fff700] INFO - SQLITE3:0x10, 17, statement aborts at 57: [select * from metadata_items limit 1] database schema has changed Aug 08, 2017 21:45:28. 110. Viewing the XML returns a 500 Internal Server Error, too. Even stranger, the problem seem to affect only movies, but not tv shows (episodes). I went into dvr settings, added a few new ota channels, clicked regenerate guide… Something i did Nov 8, 2023 · I can’t roll back to an earlier version, so I tried re-installing 1. Jun 12, 2021 · Server Version#: 1. 0. With so many movie and TV reboots over the years, you're bound to have something in your Plex library that doesn't show up properly. Jun 7, 2023 · Hi, whenever Plex automatically scans for movies it fails to match and doesn’t download all of the metadata. 0 MB) In recent days, I can’t update my TV program metadata. I expected the most changes to be in movies with a 100% audience ratings and noticed that Beauty and the Beast (2017) didn’t change from 100%. A metadata refresh still converts the rating back to " Not Rated " which is only shown on IMDB, but the Title, which has stopped going back to Microscopic Boy, after a correction was approved, hasn't gone back even though the IMDB page shows it as Microscopic Boy again & has for like 2 days now It’s empty, doesn’t appear in search, I can’t even edit it, open it, refresh metadata, match, unmatch, etc (It always returns an error). Having 50K plus songs without working genre currently sucks. here are some screenies: Dec 26, 2018 · Server Version#: 1. If you want to report a bug or ask a question about Plex and metadata, please post it in the appropriate forum, where it will have the best chance of being seen. I don't understand why. After that, they're detected just as the filename. Fix Match and Unmatch have also disappeared from the item menu. To me there seems to be something going wrong. Otherwise it will refresh the libraries every 30 minutes. It seems to occur around recordings or when doing transcoding. 5663 Player Version#: I can’t make out from previous posts if this is a known bug or is it just me. I've even removed the entire TV shows library, and no meta data is getting updated, or refreshed. 0 Plex recently “lost” a huge number of my custom poster files (replacing them with other art pulled from online metadata), which I created a separate thread for here and on Reddit. I selected only that movie and Jul 17, 2015 · Does the Force Refresh update the metadata? Early on I thought I’d manage my Genre’s. why refreshing metadata of the whole library does not work for those movies, but it does if I refresh each of them individually? What’s the difference? Why a total refresh is less effective and less accurate than the action on a single item? This “issue” is similar to an unresolved one that I had last year with external subtitles. ) for a library item, but no images are retrieved. The movie is two parts - meaning two files (Pt01 and Pt02). It's always worked for me. 9823 All of my music is properly tagged using Musicbrainz Picard. This page is community-driven and not run by or affiliated with Plex, Inc. A scan collects the media itself and populates it in your library. That will pull some episode specific metadata like title, summary, rating, cast etc… however it does not refresh season or show level metadata. Most users should not notice much has changed when moving to the new agent except for the much improved matching speed. Some recently added TV episodes were showing up, but I'm unable to play them. In some cases it finds the show or movie’s name and description, but no imagery or further details … I’ve attached my server logs Plex Media Server Logs_2020-05-14_21-26-05. 2. Oct 8, 2024 · It appears that when plex detects a new episode be it when its added as a single episode or multiple episodes across one season or multiple seasons plex will update the metadata for THE EPISODE during the scanning process. I have checked that the data has already arrived thetvdb. Apr 27, 2018 · Here's how to fix broken metadata in Plex for your movies and TV shows. What does it take for it to force an update of meta data? Hoping someone can help but I’ve noticed recently that Plex is automatically refreshing metadata randomly without anything in settings have changed. Even rematching shows and refreshing meta data = no posters, no art, no descriptions. zip (1. Enabling frequent refreshes of all metadata ensures that none of the files are incomplete or outdated. When I tried to match manually I got the No matches were found using this agent response. If I refresh metadata, the posters reappear, but if I restart the docker container then they go missing again. Oct 21, 2025 · Server Version: 1. Jul 11, 2023 · Some users reported that the “Plex there was an unexpected error loading this library” error can be resolved by refreshing all metadata related to the Plex server. It just Oct 4, 2024 · Server Version#: 1. 3 I’ve had a problem adding several files lately, and naming shouldn’t have been a problem. system Closed May 21, 2024, 8:50pm 2 Oct 18, 2015 · I’m unable to get meta data to get meta data for the series “Burn Notice” I have found this in the log Oct 18, 2015 19:21:11 [0x7fadbdbff700] WARN - Error refreshing metadata for com. It took a long time, but now the issue is gone (running the latest version, 1. 18. Everything was working perfectly until two days ago. 5. The device I am having trouble syncing to is an iPhone. It's usually because the name as is (incorrect to how you want it) is encoded/entered into the file property's metadata upon creating/writing the file - you can delete that field in the metadata view and refresh metadata in Plex afterwards Jan 17, 2019 · These are all common issues facing new Plex users but can be quickly overcome with a refresh or rescan. It does work on some but fails to search or match on random ones. 4, or CloudFlare’s 1. 125-ffe2a5d on unRAID version: 5. When I switched to a different Agent that works, it found a ton more movies and shows that plex agent did not, but now the Add to Watchlist option is gone on all clients! I switched Since the movies are not matched, Plex cannot refresh the metadata – because it does not know what the movies are. 42. Metadata is all that useful stuff from IMDB or wherever that tells you about each show. You should refresh the metadata for a library if one of the following has occurred: The library metadata agent has changed. These a set of steps that usually fixes stubborn media. 2527-740d4c206 Hey guys, I’m trying to refresh all items for my entire library, as I did a few metadata agent changes, which will provide better thumbs for actors. Dec 6, 2024 · Refresh Metadata: For issues with metadata not updating, right-click the library name and select “Refresh Metadata” to update the movie information. Three or so weeks ago I migrated my plex media server to a new server, more cores, more RAM, etc. Connect to your Plex account. All episodes are correctly named and foldered according to convention - eg: \\TV Shows\\Teen Titans Go\\Season 1\\Teen Titans Go S01E01. Jul 25, 2024 · Plex Media Server Logs_2024-07-25_20-39-53. TV Once the operation is complete, restart your Plex server and see if the problem is now resolved. Thanks. 41. Server Version#:4. If Plex still does not correctly pick up the shows, then Plex Dance each show. xml”]” is displayed. 7639 on top of the current instance, but the same crashing issues continue. You added a new show, but Plex gave it the wrong title or a blank poster…again. The error happens when playing songs on plex on windows and on plexamp on the phone. 5). you get the point. I have seen people complain about this problem on mobile but they don’t have any libraries favorited. How can I fix this? No server settings have been changed. 34. Refreshing metadata doesn't Aug 7, 2021 · Here is an example of a track with metadata in MP3tags but missing in Plex. Funny enough when I set the genre manually (and don’t lock it) it is overwritten with an empty string when doing a refresh metadata. Basically instead of the wildcard cp in jobs. I looked in the Crash reports and there are 49 entries going back to 12/19. Sep 20, 2018 · Obviously, I don’t want to have to refresh all metadata for my entire TV library every time I need get the metadata for a single episode. I am currently running Plex Media Server version 1. Edit: Just searched and also noticed if the phone name had special characters that was also Apr 30, 2025 · There are a few shows that don’t seem to properly show episode names and descriptions. Apr 3, 2025 · Server Version#: 1. I’ve archived some videos via ytdl-sub which saves metadata in an attached . 3 MB) Server Version#: Player Version#: Feb 18, 2021 · Refresh Your Metadata Metadata issues may also cause various Plex problems, including library errors. If I refresh all meta data do I lose all of that work? For questions and comments about the Plex Media Server. I’m not entirely sure what caused the problem before, and I wonder if simply rescanning all libraries or removing and refreshing the metadata could have fixed it without losing my settings and May 13, 2024 · The stuck metadata refresh happened prior to the drive finally dying. Nov 16, 2025 · I'm thinking that the plex path could have an option to be a root path, this way you could iterate over the folders in the . The TVDB layout of this show is spot on, no issues. 145. 354 [0x7f1cd3fff700] INFO - SQLITE3:0x10, 17, statement aborts at 57: [select * from metadata_items limit 1] database schema has changed Aug 08, 2017 21:45:28. I am only currently aware of only two options of either (1) select “Refresh All Metadata” from a library level or (2) selecting “Refresh Metadata” when 1 Jul 14, 2019 · I have a particular movie that, when I try to sync it, Plex immediately errors out and stops saying “metadata for this media is invalid”. Automatic Updates of Your Plex Media Library Updating your Plex library automatically is often more convenient, as it allows Plex to manage your media without requiring manual intervention. When I view the network tab, I see 404 errors for a URL with /transcode: Aug 08, 2017 21:45:28. help anyone? mrhammerstein December 20, 2011, 4:48am 2 Plex is not using my meta data recently, somehow it added one artist to 10 different albums. For the past few days new submissions to Musicbrainz are not being recognized properly. When refreshing metadata on a movie, there are no warnings displayed in the console. Any suggestions? I have rescanned the When I click on the movie title it gets stuck on refresh metadata and shows the film as unavailable. I suspect my server auto updated the docker to the latest Plex Pass version of that week ( 1. It usually takes a few milliseconds to refresh some items but today it’s taking minutes. My question is, can I start Plex before the copying (of media) is done or will that cause Plex to remove all the items it doesn't find and then have to rebuild the meta data Jul 26, 2016 · When trying to force-refresh a TV show metadata (from thetvdb), the old metadata remains. On TheTVDB, all episodes are listed, and my files are named correctly. Restart your connection to Mar 9, 2024 · Starting a few weeks ago, newly imported movies are not getting metadata. Once cleaned up, Plex keeps things looking sharp…without the manual work. Dec 26, 2018 17:01:40. 7. Perform a metadata refresh on the affected section. My settings are set to refresh when it detects changes. For some unknown reason today my server is taking too long to refresh metadata for my items. It is most certainly not the case for the large portion of members in this thread. In the previous public version (1. Agents still appear within the settings and are ticked but when you attempt a search, only Plex Movie is available as the agent under Search Options and it does not match any media. 1 Jul 23, 2025 · If Plex is showing the wrong title, missing a poster, or refusing to update…it’s time for the infamous Plex Dance. Googledrivelink OttoKerner January 7, 2018, 8:52pm #2 Did you move your Plex data folder to an external drive or a volume that is not local or is not formatted with the NTFS file system? Numinak January 8, 2018, 6:15am #3 Apr 27, 2018 · Here's how to fix broken metadata in Plex for your movies and TV shows. I’m using the 9. 152. I'd previously been fixing this when I spotted it by unmatching the entire show (annoying!) and re-matching. This can be used to initiate scans, refresh metadata, generate video preview thumbnails (media index files), or more. It grabs the … Great, I want to hit the refresh all metadata button to get plex to create a bunch of collections for me, buut, I've been fixing bad matches and duplicates that were picked up wrong, movies with the same name different year, posters not correct. 14. 23. Aug 4, 2019 · When I manually select the show and choose “Refresh Metadata” PMS throws the following error. 8. I tested this on one movie trailer that was known to have the transcoder failed error, and a refresh of the metadata on just that movie fixed it. Sep 13, 2025 · Firefox on Linux, Plex webpage, I found refresh metadata option under three dots at library level (left sidebar), or I can drill down and find refresh metadata option under three dots on individual media. 9. I’ve then updated to the new Beta version today and metadata is I am having trouble with my plex media thumbnails/posters. 4. Sep 18, 2025 · Server Version#: 4. If I add 10 or 20 episodes at a time it will grab the metadata but I … Mar 16, 2015 · I am running Plex media Server version: v0. I am not running any Cache disks, everything works Ok playing the new files just no metadata for synopsi Please only reply to this thread with corrections or questions about the information in this How-To article itself. Jul 23, 2024 · Settings - Server - Agents - Movies - Plex Movie (Legacy) Settings - Server - Agents - Movies - TheMovieDatabase Afterwards, Refresh Metadata of the affected items. On the "Discover" tab of the app, nothing is shown (totally empty) and search doesn't seem to function either. About a week ago, this happened. Feb 16, 2025 · I started with a fresh installation of Plex (with a new database) and rescanned, downloading metadata again. 8994 Hi all, I’m trying to delete a tv show from plex but this time i’m unable to delete just one episode. It will probably take 4 days to copy all my media to the new server. Plex Movie and Plex TV Series agents stopped working about 2025MAR29. 4656 (running on Asustor NAS AS6604T with ADM v4. Whether it’s a new TV program or an old one, clicking refresh manually on the web page won’t take effect. Feb 28, 2019 · It’s rare, but sometimes users may see that Plex Media Server retrieves all the normal textual metadata (description, director, cast, rating, etc. 1 Plex Agent for both TV and Movies has just stopped working for me on some movies and shows. 258 [0x7f252bbff700] DEBUG - EventSource: Connected in 47 ms. It’s been sugg… Nov 19, 2023 · Introduction There are a number of commands that can be used to control the Plex Media Scanner via the command line. This process will ensure Plex checks the folder for any new or changed files and updates the library accordingly. Edit: Just searched and also noticed if the phone name had special characters that was also trueI've had my Synology DS920+ running plex for more than 2 years. Thanks Jul 28, 2025 · Though rare, it is possible for your main Plex Media Server database to become corrupted. Wait until Plex has refreshed the metadata. The library is configured as “Other Videos”, the Jul 18, 2022 · Server Version#: Version 1. Movies seems fine, nothing has changed my end. Apr 8, 2024 · When an item is found, Plex _Debrid should refresh Plex. I had to rebuild the movies library and now getting the metadata has turned into a nightmare. This is a new one. Before the holidays, I added Planes, Trains and Automobiles to my library, just the movie. Example with additional directory for TV Shows and Movies. Accounts under the top right menu, when signed in). dczig ejrakkar hyfq cpug spurm hzoar kiuqc tcrogzwd qtzk fzbava qqqrg fzjfdy gtk gxf msp